POLITICS ALOHA

The hostel has a different setting, so guests should move around the premises with care, exempting the hotel from any liability in the event of an accident caused by the guests themselves;
People with reduced mobility must be supervised by their companion, exonerating the hostel from any liability in the event of a possible accident;
Guests are solely responsible for the safekeeping of their personal belongings in the common areas of the hotel, and the hostel is not responsible for lost or forgotten items in these areas;
Free parking; We are not responsible for stolen items or damage to the vehicle. Please park in the best way, freeing vehicle traffic;
The hostel provides safes in its rooms, so it will not be responsible for valuables;
Objects forgotten or found within the grounds of the hostel will be kept for a period of 90 (ninety) days, given beyond this period without any right of recourse on the part of the owner. By valuing the privacy of customers, the hotel will not seek the customer, and the interested party must contact the hostel for his return, as well as the interested party must prove ownership of the property by the description. The shipping costs of these goods will be borne by the interested party;
It is up to the customer, at the time of departure, to check that he has all his personal effects with him;
Due to the impossibility of a thorough inspection, the hostel is not responsible for property inside guest vehicles;
Appreciating the well-being of its customers, the hostel informs that customers must behave according to customs in the common areas of the hotel, being prohibited: the use of sound equipment, offensive behavior, the use of obscene words and gestures, nudism or any other acts that violate customs under Brazilian law;
Any damage caused intentionally by the customer must be properly repaired;
It is strictly FORBIDDEN to SMOKE, whether classic or electronic cigarettes , to use barbecues, candles and incense in the rooms, their surroundings and in the restaurant. WE HAVE A FORCE ABOUT IT. In case of non-compliance, the Pousada will no longer accept the presence of the client and a FINE in the amount of one day will be charged, time necessary for the complete deodorization of the environment;
We do not allow the entry or the permanence of animals in the hostel;
The use of sound equipment for public use, or electronic speaker devices is not authorized ;
The customer will receive the room with all its accessories, and must maintain them in the state in which they are, under penalty of having to bear the costs of their replacement;
A fee of R$ 200 (two hundred reais) will be charged for each damaged towel;
The consumption of beverages in the common areas is prohibited. Drinks purchased outside the hostel will incur a charge for consumption on the Aloha premises;
The hostel is exclusively for guests over 10 years old;
Prohibition to use sound equipment in the hostel;
220V electrical network;
The consumption of drinks brought from outside is not authorized in the common areas of the hostel (the cork is obligatory – on request);
We are not responsible for valuables left in the bungalows;
The stay in the bungalows, as well as the use of the swimming pool/bar are reserved for the customers;
Please do not leave the spa on when not in use;
Towels should only be used on Aloha premises;
Respect your neighbor by respecting the hours of rest, especially between 10 p.m. and 7 a.m.

Hours of:

Check-in – 2:00 p.m.;
Departure – 12:00 p.m.

Modification and cancellation of reservation:

Carnival and New Year: In case of cancellation, it will not be refunded and does not generate any credit;
All cancellation requests must be made in writing and sent directly to our reservations department: reservas@alohaicaraizinho.com.br;
Cancellations or changes to reservations more than 30 days after check-in: A 30% fee will be charged on the amount of the deposit;
Cancellations or changes to reservations within 30-15 days of check-in: a fee of 50% of the deposit amount will be charged;
Cancellations or changes to reservations less than 15 days, the full deposit will be charged as a penalty;
Deposits are non-refundable. The amount corresponding to the stay less cancellation fees will be available up to 6 months from the date of check-in, as a credit for a future stay. After this date, the credit will expire;
Early check-in: we charge 100% of the daily rate and/or package.

Other information:

Breakfast is served from 7:30 a.m. to 10:00 a.m.;
Our kitchen with snacks/gourmet meals opens from 12 noon;
We offer special dinners by reservation in advance;
The pool will be open until 7:00 p.m.;
The hostel is exclusively for guests over 10 years old;
Extremely no smoking inside the hostel.
Massages and special dinners will be charged in full if canceled or withdrawn without 24 hour notice.